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mothers in recovery

A Guide to Residential Treatment at The Well

Making the decision to seek treatment isn’t easy. Whether you’re looking for help for yourself, supporting a loved one, or helping someone in your professional role, it’s normal to have questions about what residential treatment is and whether it’s the right next step.

At The Well, we believe everyone deserves compassionate, evidence-based care and the opportunity to build a healthier future. Because every recovery journey is unique, we offer several residential treatment programs designed to meet individuals where they are and provide the support they need to begin lasting recovery.

This guide will walk you through what residential treatment is, what to expect, and the residential programs available at The Well.

What Is Residential Treatment?

Residential treatment provides the time, structure, and support many people need to focus fully on recovery.

Individuals live at The Well while participating in a structured treatment program designed to address substance use disorders and, when appropriate, co-occurring mental health conditions. Living in a supportive environment allows clients to step away from the stressors and routines that may be contributing to their challenges and instead focus on building the skills, confidence, and healthy habits needed for long-term recovery.

Every person’s treatment plan is unique, but residential treatment often includes:

  • Individual therapy
  • Group therapy
  • Peer support
  • Case management
  • Life skills education
  • Relapse prevention
  • Trauma-informed care
  • Wellness and recovery planning

Our Residential Programs

Finding the right level of care can feel overwhelming, especially when you’re hearing terms like ASAM Level 3.3 and 3.5. Don’t worry—you don’t have to figure it out on your own. If you’re unsure which program may be the best fit for yourself, a loved one, or someone you’re referring, our team is happy to help. Give us a call at 402-371-0220, and we’ll answer your questions and help determine the most appropriate level of care through our pre-admission process.

Dual Disorder Program (ASAM Level 3.5)

The Dual Disorder Program serves adults with co-occurring mental health and substance use disorders who are experiencing active symptoms that are not currently well managed.

Clients participate in approximately 42 hours of programming each week.

The program includes:

  • 15 beds for women
  • 9 beds for men
  • A typical length of stay of 3 to 6 months

Intermediate Residential Program (ASAM Level 3.3)

The Intermediate Residential Program serves women who have an active substance use disorder and need 24-hour treatment services to maintain abstinence. When a participant also has a mental health diagnosis, those symptoms must be managed.

Clients participate in approximately 30 hours of programming each week.

Clients must obtain employment within 30 days of admission or volunteer until employment is secured.

The program includes:

  • 7 beds for women
  • A typical length of stay of 3 to 6 months

Mommy & Me Program (ASAM Level 3.3)

The Mommy & Me Program serves mothers who have an active substance use disorder and need 24-hour treatment services to maintain abstinence.

Participants may be pregnant, have custody of their children, or be working toward reunification when Child Protective Services is involved. Children ages 0 to 12 may live with their mothers during treatment. When a participant also has a mental health diagnosis, those symptoms must be managed.

Clients participate in approximately 30 hours of programming each week.

The program includes:

  • 10 beds for mothers
  • A typical length of stay of 3 to 6 months
  • A non-smoking facility

What to Know Before Coming to The Well

Starting residential treatment is a big step, and it’s natural to have questions before you arrive. Knowing what to expect can help you feel more prepared and confident as you begin your recovery journey. Select a topic below to learn more.

Living Expenses

Clients are responsible for two monthly living expenses while participating in residential treatment:

  • Housing: Up to $350 per month, which helps cover housing, utilities, transportation, phone, internet, and television.
  • Groceries: Up to $250 per month.

Housing costs are not covered by Medicaid or Region 4. However, some individuals may qualify for a Sliding Fee Scale, which reduces housing costs based on income. Our team will explain eligibility and answer any questions during the admissions process.

Groceries

Grocery costs are the client’s responsibility and are not covered by Medicaid or Region 4.

Clients who receive EBT/SNAP benefits may use those benefits toward grocery costs by providing their EBT card to their case manager.

If a client is not eligible for SNAP because of their legal history, community food resources may be available. Our team will discuss available options during the admissions process.

Phone Use

We understand that staying connected with important people in your life can be an important part
of recovery.

When you arrive, your personal cell phone will be safely stored by staff. Before it’s stored, you’ll have an opportunity to save important phone numbers.

Your treatment team will approve phone use during designated times. Additional phone use may be approved for important needs, such as banking, work, or communicating with a sponsor. As you progress through treatment, you’ll earn additional scheduled phone time.

A shared facility phone is also available for business calls and one 15-minute personal call each day.

Medications

If possible, please bring a current medication list signed by your healthcare provider. Please note that nurse signatures cannot be accepted.

Our Health & Wellness team will review your medications during admission and help safely taper any controlled medications during treatment when appropriate.

Tobacco Products

To support a healthy recovery environment, vaping devices, cigars, and smokeless tobacco products are not permitted in our residential programs. These items will be disposed of if brought to the facility.

Length of Stay

Most clients stay in residential treatment for approximately 3 to 6 months, although each treatment plan is individualized based on the person’s needs and progress.

Safety

Providing a safe environment is an important part of residential treatment.

Admission includes a search of the individual and their belongings. During treatment, people, belongings, rooms, and vehicles may be searched in accordance with program policies. Personal vehicle use requires approval and a vehicle search.


Ready to Get Started? Submit a Referral Online

The best way to begin the admissions process is by completing our Online Referral Form. It allows you to provide the information our team needs to review the referral, determine the appropriate next steps, and follow up as quickly as possible. Using the online form helps us provide timely, coordinated care from the very beginning.

Complete the Online Referral Form

If you’re unable to use the online referral form or have questions before submitting a referral, please call us at 402-371-0220. We’re happy to help.