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Community Support Provider

Introduction: Are you looking for a rewarding and challenging opportunity to make a positive impact in our organization and your community? As a Community Support Provider, you will play a vital role in supporting individuals on their journey towards wellness and recovery. This role offers a unique blend of rewarding experiences and challenges, where you will have the opportunity to make a meaningful difference in the lives of others while growing both personally and professionally. If you are passionate about helping others and thrive in a dynamic, ever-changing environment, we would love to have your on our team of Wellies.


  • Be 21 years of age.
  • Have a valid Nebraska Driver’s License and be insurable, have a good driving record and be a confident driver.
  • If diagnosed with a substance use disorder, individual must have a minimum of 18 months’ recovery/abstinence.  Must have the ability to pass an initial and ongoing random drug screenings.
  • A Bachelor’s degree or higher in psychology, sociology, or a related human service field is preferred.  Two years of coursework in a human service field and/or two years of experience/training or two years of lived recovery experience with demonstrated skills and competencies in treatment with individuals with a behavioral health diagnosis is acceptable.
  • Have a sophisticated set of interpersonal skills, including verbal fluency, interpersonal perception, affective modulation and expressiveness, warmth and acceptance, empathy and focus on others.
  • Have the ability to display cues of acceptance, understanding and expertise in the first moments of interactions with consumers through verbal and non-verbal behavior.
  • Possess the ability to form a working alliance with a broad range of clients.
  • Be willing to become knowledgeable of supportive services and other referral agencies in the community to benefit clients, and develop other community resources.
  • Have the ability to work with other agency professionals to meet needs and best interest of clients, serving as a liaison between agencies.
  • Exhibit excellent written and oral communication skills.
  • Able and willing to practice strict confidentiality guidelines following 42-CFR and HIPAA regulations.
  • Be resourceful, confident, assertive, have strong, appropriate boundaries, and be able to problem solve in a variety of situations.
  • Must be able to work effectively as part of a team and independently, and able to discern which skill is needed in a given situation.
  • Possess good stress management skills.
  • Exhibit exceptional time management skills.
  • Be able to follow directives and complete any duties as assigned.
  • Have the ability to work a flexible schedule and be available on evenings, weekends and holidays (as needed).
  • Possess a non-judgmental, caring attitude toward the persons served.

Duties and Responsibilities:

  • Complete required trainings and certifications within established timeframes, and remain current on required certifications.
  • Maintain a caseload of  community support clients.
  • Complete orientation and intake documentation with all clients within established timeframes
  • Complete authorizations for services.
  • Complete an initial needs assessment with each client within 30 days of intake.
  • Complete an initial service plan with each client.
  • Update and maintain service plans with each client throughout services.
  • Meet with each client as needed to provide quality services in accordance with the program they are in.
  • Complete Community Support contact notes within 24 hours of meeting with each client.
  • Maintain appropriate releases of information to effectively coordinate services for the client
  • Monitor client progress and barriers.
  • Act as the central hub of the client’s treatment team by maintaining ongoing communication with all providers regarding the client’s progress and barriers in their treatment.
  • Upon the client’s discharge from Community Support, complete a discharge summary within established timeframes.
  • Provide direct rehabilitation and support services to each client in the community. Examples include;
    • Providing referrals and coordinating services with other providers and agencies in the community.
    • Assisting clients in accessing available resources.
    • Helping clients obtain and maintain safe and affordable housing.
    • Actively coordinate with Region 4 housing program regarding any clients receiving Region 4 housing assistance.
    • Providing vocational and educational assistance.
    • Providing transportation.
    • Attending court appointments for support and encouragement.
    • Attending psychiatry and medical appointments to assist the client in advocating, communicating, understanding, and following through with recommendations.
    • Assisting the client in obtaining medication and maintaining medication compliance.
    • Coordinating services and providing support for clients in crisis.
    • Teaching skills including communication, budgeting, coping, relapse prevention, social, independent living, activities of daily living, leisure, decision making, and healthy meal planning.
    • Wellness Recovery Action Planning.
    • Providing motivation and support for healthy life changes including diet and exercise.
    • Building a healthy social support network.
      • Finding a spiritual community.
      • Finding a recovery community and/or a sponsor.

Probationary Period: 6 months

Job Type: Full-time

Salary: $19-22 per hour 


*All salaries are calculated with our wage matrix using: years of experience, education, and other credentials. We utilize a wage matrix to provide a systematic and fair approach to salary determination, promoting transparency and reduces salary disparities for current and future team members.

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